Marketing persona for a new electric car buyer
Save time and money by starting with this 'Buyer persona for a new electric car shopper' persona example. Learn how to make your Car website easier to use for Toby. By putting the user first (in this case Toby), you will be creating an experience that meets Toby's expectations, supports their goals and remedies any pain points. This persona example could be used for the Car industry.
Meet 'Buyer persona for a new electric car shopper', named Toby
"I can finally afford to buy a brand new car. Now it's time to decide on which one."
Toby would prefer to buy an environmentally-friendly car but not sure if he can afford to. He wants to be able to save money but is worried about the range of electric cars..
Bradley lives in California and works in LA, so an electric car is very appealing to him due to the hours he spends driving every week. He just wants a standard electric car - it doesn't need to have super performance or be able to drive a marathon. It just needs to reliably get him to work, and to enable him to drive him and his family around on weekends. He definitely does not want his wife getting stranded somewhere.
Some of the main questions that Bradley wants answered by car websites include:
- how far can the electric car go on one charge?
- when I do need to charge, how long will it take?
- how much does it cost to charge my car?
- where can I charge my car because I'm worried about getting stranded?
Bradley is less impressed with interactive elements and prefers websites that are simple to understand and speak to him using terms he can understand.
He wants to see less information that is not important to him, and more benefits of driving an electric car.
This persona is motivated by saving money on fuel and car safety. This persona is 35-40, lives in the suburbs and works in the city. Toby is married, has 3 children and is often kept busy with work and family life.
People like Toby are comfortable with technology.
Toby likes to network when she has spare time but lately his children have been keeping him busy.
How Acme Automotive can help Toby
Toby has come to Acme Automotive because Toby's goal is find unique gifts for his friends that have weddings and birthdays coming up. Acme Automotive could help Toby with this goal by offering new and interesting products at great prices, but one of the reasons why Toby has not yet engaged with Acme Automotive is fear of finding a better deal elsewhere and not being able to find products quickly because of poor navigation.
Website visit goals for www.acme-automotive.com
Learn how to make your website easier to use for 'Buyer persona for a new electric car shopper' persona.
'Buyer persona for a new electric car shopper' has recently been visiting websites in the Car sector and has arrived at www.acme-automotive.com. Toby has found that most of the websites in the Car sector have similar messaging and wants to know the main points of difference of Acme Automotive.
ImportantWebsite goals | Barriers | How we can help |
---|---|---|
See the features and functionality of the inbuilt touch screen | No preview or photos of how the touch screen would work. | Offer an online virtual walk through that allows Toby to experience the interface himself. |
Find details on fuel consumption and mileage | In the search results, there is no filter for fuel / mileage | Add facets to the search based on attributes important to Toby |
Find upcoming sales or special weekends | The promotions are not specific to his location. | Tailor the content to the location that the buyer is in |
Technology
Toby is comfortable with technology.
Time
On an average day, Toby has very little spare time.
Jargon
Toby is not familiar with the industry specific terms that are used in the Car industry.
Devices that Toby uses to access the Acme Automotive website
Computer
Toby uses a computer to access the Acme Automotive website at work.
Tablet
Toby uses a tablet to access the Acme Automotive website while watching TV.
Mobile
Toby uses a mobile to access the Acme Automotive website when traveling on public transport.
Stats for 'Toby' insert_chart
- Life-stage: established in their career
- Age: 35-40 years
- Annual income: $71,000 - $90,000
- Internet usage: many times a day
- Social media usage: active
Relationships group
- Marital status: married
- Children: 3
Education/skills school
- Education level: an Undergraduate degree
- Technical level: comfortable
- English level: native
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Social media usage for Toby
Of all the time spent on social media on an average day, the distribution of time is as follows: